Please Contact us within 3 days of delivery with questions or concerns. WildRidge Wreaths are Custom Made and we do NOT ACCEPT Exchanges or Returns after 3 days of delivery. Read Return & Exchange Details
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
We accept Credit Cards, PayPal and Etsy Gift Cards. You do not need a Paypal account to pay for your order through Paypal. Click the payment button, and it will give you the option to pay with credit card without signing up for a Paypal account.
Attention IDAHO customers: We will be charging 6% sales tax on all purchases. Thanks for your understanding in this matter. If you have any questions, please feel free to convo or email us.
New to Etsy? Here's a great guide to help you with your first purchase: http://www.etsy.com/help_guide_checkout.php
🌺 WE ARE EXPERIENCING A HIGH VOLUME OF ONLINE ORDERS and our Current PRODUCTION TIME IS 7-10 business days.
🌺 You will receive a tracking number once your order is in the shipping department and will ship the next 1-2 business days.
🌺 Shipping times within the USA is 2-6 business days depending on your location. We are not responsible for delays with shipping carriers. High volume of packages, current weather conditions and COVID may effect shipping times as well.
🌺 We value everyone's business, but realize there are times you need your order for a Special Occasion, Birthday, Wedding, Christmas or Event. We offer RUSH PRODUCTION to help you meet your needs.
When you purchase this listing it moves your order ahead and PRODUCTION time is 1-3 BUSINESS DAYS instead of 6-10 business days.
THIS IS NOT EXPRESS SHIPPING
🌺 You can email me for EXPRESS SHIPPING Options
**International Shipping times can vary from 10-20 business days. We are not responsible for custom fees and there may be delays due to COVID
We appreciate your business and hope you enjoy your purchase!
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
WildRidge Wreaths are Custom Made. If you have a problem or concern with your order PLEASE contact us within 3 DAYS of receiving it. We will do our best to resolve any issues, but WE WILL NOT ACCEPT any Exchanges or Returns after 3 Days of Delivery.
🌼Before a return/exchange request is accepted, we require a photo of the item being returned via Etsy Conversations. Once the return is approved, please ship the wreath in the original box with original packing materials within 7 days of receiving it. Please contact us with any questions. When we receive the package in our shop, we will refund your original payment minus shipping charges.
RETURN SHIPPING IS THE CUSTOMERS RESPONSIBILITY
** If a wreath is returned without contacting us first, there will be an automatic 20% restocking fee.
** If a wreath is shipped back after the 7 day window, there may be a 20% restocking fee.
🌼 If your wreath is DAMAGED during shipping, please provide photos of the damage to the wreath and the box and notify us immediately upon receipt so we can address the situation.
🌼 You will always be notified via email to the email on your account that your package has been shipped along with your tracking number. If your purchase shows "delivered" and you did not receive it, carriers must be notified within 5 days of "delivery" notification for us to properly investigate with carriers. Lost packages are not our responsibility if we are not notified in a timely manner to help with the investigation of a lost package.
Please read ENTIRE listing description BEFORE purchasing. We try to provide detailed information for each listing. Size, delivery time frames etc.
NON-RETURNABLE ITEMS : Custom & Holiday/ Seasonal Wreaths (Valentine's Day, Easter, Fourth of July, Thanksgiving, or Christmas) are NON-refundable
Please contact us with any questions or concerns.
Thank you so much for shopping at WildRidge Design! I hope you enjoy your purchase and come back again.
PLEASE KEEP IN MIND: We cannot guarantee the lifespan of a wreath that is placed outdoors. Any arrangement placed outdoors is going to weather according to your particular climate conditions and whether it's in a covered location. If you display your wreath on a covered door, you will certainly get a longer life out of it, provided it's not in direct sunlight. ***As stated in my berry wreath descriptions*** Please keep all berry wreaths under a covered area as the berries are not waterproof and cannot receive any moisture and direct sunlight may fade berries over time.
PLEASE ALSO NOTE: When purchasing wreaths with bows. I will create the wreaths and send the ribbon for you to attach the bows. I do not tie the bows on the wreaths, as doors, hangers and placement of the wreaths can vary. If you have any questions, please contact me.
For additional information or questions, please do not hesitate to email me at: